/* ============================================================
   Lordpin Canlı Destek — flat widget (no gradient / glow)
   ============================================================ */

.lc-root {
  --lc-z: 8500;
  --lc-orange: var(--primary, #ff6b00);
  --lc-ink: var(--text, #181b21);
  --lc-ink-soft: var(--text-muted, #5b6472);
  --lc-surface: var(--card, #ffffff);
  --lc-surface-2: var(--bg-soft, #f3f4f7);
  --lc-line: var(--border, #e5e7eb);
  --lc-bubble-agent: var(--card, #ffffff);
  --lc-bubble-sys: var(--text-muted, #6b7280);
  --lc-shadow: 0 8px 28px rgba(15, 23, 42, .12);
  --lc-radius: 16px;
  --lc-scroll: #c5cad3;
  --lc-scroll-hover: #9aa3b2;
  position: fixed;
  right: max(18px, env(safe-area-inset-right));
  bottom: max(18px, env(safe-area-inset-bottom));
  z-index: var(--lc-z);
  font-family: var(--font, 'Plus Jakarta Sans', system-ui, sans-serif);
  color: var(--lc-ink);
  pointer-events: none;
  -webkit-font-smoothing: antialiased;
}
html[data-theme="dark"] .lc-root {
  --lc-ink: var(--text, #eaeff8);
  --lc-ink-soft: var(--text-muted, #93a2bb);
  --lc-surface: var(--card, #121a29);
  --lc-surface-2: var(--bg-soft, #080c15);
  --lc-line: var(--border, #1f2a3d);
  --lc-bubble-agent: var(--input-bg, #141d2d);
  --lc-bubble-sys: var(--text-muted, #93a2bb);
  --lc-shadow: 0 10px 32px rgba(0, 0, 0, .45);
  --lc-scroll: #3a455c;
  --lc-scroll-hover: #5a6780;
}

.lc-root * { box-sizing: border-box; }
.lc-root button {
  font: inherit;
  cursor: pointer;
  border: 0;
  background: none;
  color: inherit;
  appearance: none;
  -webkit-appearance: none;
}
.lc-root input,
.lc-root textarea {
  appearance: none;
  -webkit-appearance: none;
  border-radius: 0;
}
.lc-root .lc-hit { pointer-events: auto; }

/* Custom scrollbars (Chrome / Safari / Edge) */
.lc-body,
.lc-msgs,
.lc-step {
  scrollbar-width: thin;
  scrollbar-color: var(--lc-scroll) transparent;
}
.lc-body::-webkit-scrollbar,
.lc-msgs::-webkit-scrollbar,
.lc-step::-webkit-scrollbar {
  width: 6px;
  height: 6px;
}
.lc-body::-webkit-scrollbar-track,
.lc-msgs::-webkit-scrollbar-track,
.lc-step::-webkit-scrollbar-track {
  background: transparent;
}
.lc-body::-webkit-scrollbar-thumb,
.lc-msgs::-webkit-scrollbar-thumb,
.lc-step::-webkit-scrollbar-thumb {
  background: var(--lc-scroll);
  border-radius: 99px;
  border: 2px solid transparent;
  background-clip: padding-box;
}
.lc-body::-webkit-scrollbar-thumb:hover,
.lc-msgs::-webkit-scrollbar-thumb:hover,
.lc-step::-webkit-scrollbar-thumb:hover {
  background: var(--lc-scroll-hover);
  background-clip: padding-box;
}
.lc-body::-webkit-scrollbar-corner,
.lc-msgs::-webkit-scrollbar-corner {
  background: transparent;
}

/* —— FAB etiketi ——
   Yuzen dugmenin hemen ustunde duran "Canli destek cevrimici" seridi.
   Panel acilinca gizlenir; kapali sohbette dikkat cekmesi icin var. */
/* Secici ".lc-root ..." olmali: ".lc-root button" sifirlamasi (border:0;
   background:none) daha yuksek ozgullukte ve hap gorunumunu eziyordu. */
.lc-root .lc-fab-tip {
  display: flex;
  align-items: center;
  gap: 6px;
  width: fit-content;
  /* Kok blok en genis cocuga gore buyudugu icin sag yaslama sart. */
  margin: 0 0 8px auto;
  padding: 6px 12px;
  border-radius: 999px;
  font-family: inherit;
  font-size: 12px;
  font-weight: 700;
  line-height: 1.2;
  white-space: nowrap;
  cursor: pointer;
  color: var(--text, #1a1a1a);
  background: var(--card, #fff);
  border: 1px solid var(--border, #e5e5e5);
  box-shadow: var(--lc-shadow);
}
.lc-root .lc-fab { margin-left: auto; }
.lc-fab-dot {
  flex: 0 0 8px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #16a34a;
  box-shadow: 0 0 0 3px rgba(22, 163, 74, .18);
}
.lc-root.open .lc-fab-tip { display: none; }
.lc-root .lc-fab-tip[hidden] { display: none; }

/* —— FAB —— */
.lc-fab {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--lc-orange) !important;
  color: #fff !important;
  display: grid;
  place-items: center;
  box-shadow: var(--lc-shadow);
  border: 1px solid rgba(0, 0, 0, .06) !important;
  position: relative;
  transition: background .15s, transform .15s;
}
.lc-fab:hover { background: var(--primary-hover) !important; }
.lc-fab:active { transform: scale(.96); }
html[data-theme="dark"] .lc-fab {
  border-color: rgba(255, 255, 255, .1) !important;
}
.lc-fab i {
  font-size: 20px;
  color: #fff !important;
  transition: opacity .18s, transform .22s ease;
}
.lc-fab .lc-ico-x {
  position: absolute;
  opacity: 0;
  transform: rotate(-80deg) scale(.6);
}
.lc-root.open .lc-fab .lc-ico-chat {
  opacity: 0;
  transform: rotate(80deg) scale(.6);
}
.lc-root.open .lc-fab .lc-ico-x {
  opacity: 1;
  transform: none;
}

.lc-badge {
  position: absolute;
  top: -2px;
  right: -2px;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: #ef4444;
  color: #fff;
  font-size: 11px;
  font-weight: 800;
  display: none;
  align-items: center;
  justify-content: center;
  border: 2px solid var(--lc-surface);
}
.lc-badge.on { display: inline-flex; }

/* —— Panel —— */
.lc-panel {
  position: absolute;
  right: 0;
  bottom: 70px;
  width: min(392px, calc(100vw - 28px));
  height: min(600px, calc(100dvh - 108px));
  background: var(--lc-surface);
  border: 1px solid var(--lc-line);
  border-radius: var(--lc-radius);
  box-shadow: var(--lc-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(10px);
  transform-origin: bottom right;
  transition: opacity .18s ease, transform .22s ease, visibility .18s;
  pointer-events: none;
}
.lc-root.open .lc-panel {
  opacity: 1;
  visibility: visible;
  transform: none;
  pointer-events: auto;
}

.lc-sheet-bar {
  display: none;
  justify-content: center;
  padding: 10px 0 2px;
  background: var(--lc-surface);
  flex-shrink: 0;
}
.lc-sheet-bar span {
  width: 36px;
  height: 4px;
  border-radius: 99px;
  background: var(--lc-line);
}

/* —— Header —— */
.lc-head {
  padding: 13px 14px;
  background: var(--lc-surface);
  color: var(--lc-ink);
  border-bottom: 1px solid var(--lc-line);
  display: flex;
  align-items: center;
  gap: 11px;
  flex-shrink: 0;
}
.lc-head-back {
  display: none;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  flex-shrink: 0;
  place-items: center;
  font-size: 16px;
  color: var(--lc-ink);
  background: transparent;
  transition: background .14s;
}
.lc-head-back:active { background: rgba(var(--primary-rgb), .14); }

.lc-head-ico {
  width: 40px;
  height: 40px;
  border-radius: 11px;
  background: rgba(var(--primary-rgb), .12);
  color: var(--lc-orange);
  display: grid;
  place-items: center;
  font-size: 16px;
  flex-shrink: 0;
  overflow: hidden;
}
.lc-head-ico.has-photo {
  background: var(--lc-surface-2);
  border: 1px solid var(--lc-line);
  padding: 0;
  -webkit-user-select: none;
  user-select: none;
  -webkit-user-drag: none;
  pointer-events: auto;
}
.lc-head-ico.has-photo img {
  display: none;
}
.lc-head-initial {
  font-size: 16px;
  font-weight: 800;
  color: var(--lc-orange);
}
.lc-head-text { flex: 1; min-width: 0; }
.lc-head h3 {
  margin: 0;
  font-size: 15px;
  font-weight: 800;
  letter-spacing: -.02em;
  line-height: 1.2;
  color: var(--lc-ink);
}
.lc-head-status {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 4px;
  font-size: 12px;
  font-weight: 600;
  color: var(--lc-ink-soft);
}
.lc-head-status .lc-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #22c55e;
  flex-shrink: 0;
}
.lc-head-status.is-off .lc-dot { background: #94a3b8; }
.lc-head-status.is-wait .lc-dot {
  background: #f59e0b;
  animation: lcPulse 1.3s ease infinite;
}
@keyframes lcPulse {
  0%, 100% { opacity: 1; }
  50% { opacity: .35; }
}

.lc-head-end {
  margin-left: auto;
  width: 34px;
  height: 34px;
  border-radius: 10px;
  color: var(--lc-ink-soft);
  display: grid;
  place-items: center;
  background: var(--lc-surface-2);
  border: 1px solid var(--lc-line) !important;
  transition: color .12s, border-color .12s;
}
.lc-head-end:hover {
  color: var(--lc-orange);
  border-color: var(--lc-orange) !important;
}
.lc-head-close {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  color: var(--lc-ink-soft);
  display: grid;
  place-items: center;
  background: var(--lc-surface-2);
  border: 1px solid var(--lc-line) !important;
  transition: color .12s, border-color .12s;
}
.lc-head-close:hover {
  color: var(--lc-ink);
  border-color: var(--lc-orange) !important;
}
.lc-head-text + .lc-head-close { margin-left: auto; }

.lc-stars {
  display: flex;
  gap: 8px;
  justify-content: center;
  margin: 4px 0 14px;
}
.lc-star {
  width: 40px;
  height: 40px;
  border-radius: 10px;
  color: #64748b;
  background: var(--lc-surface);
  border: 1px solid var(--lc-line) !important;
  font-size: 16px;
  transition: color .12s, border-color .12s, background .12s;
}
.lc-star.on {
  color: #f59e0b;
  border-color: #f59e0b !important;
  background: rgba(245, 158, 11, .1);
}
.lc-rate-note {
  text-align: left;
  min-height: 64px;
  resize: vertical;
  margin-bottom: 10px !important;
}
.lc-rate-skip {
  margin-top: 10px;
  background: transparent !important;
  border: 0 !important;
  color: var(--lc-ink-soft) !important;
  font-weight: 650;
  cursor: pointer;
  padding: 8px;
}
.lc-rate .lc-btn { margin-top: 4px; }

.lc-pcards {
  display: grid;
  gap: 8px;
  margin-top: 10px;
}
.lc-pcard {
  display: grid;
  grid-template-columns: 52px 1fr auto;
  gap: 10px;
  align-items: center;
  width: 100%;
  text-align: left;
  padding: 8px;
  border-radius: 12px;
  background: var(--lc-surface-2);
  border: 1px solid var(--lc-line) !important;
  color: var(--lc-ink);
  transition: border-color .12s;
}
.lc-bubble.agent .lc-pcard {
  background: var(--lc-surface-2);
}
html[data-theme="dark"] .lc-bubble.agent .lc-pcard {
  background: #1a2130;
}
.lc-pcard:hover { border-color: var(--lc-orange) !important; }
.lc-pcard-img {
  width: 52px;
  height: 52px;
  border-radius: 10px;
  object-fit: cover;
  background: var(--lc-line);
}
.lc-pcard-ph {
  display: grid;
  place-items: center;
  color: var(--lc-ink-soft);
  font-size: 18px;
}
.lc-pcard-name {
  font-size: 13px;
  font-weight: 750;
  line-height: 1.3;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.lc-pcard-meta {
  font-size: 11px;
  color: var(--lc-ink-soft);
  margin-top: 2px;
}
.lc-pcard-price {
  margin-top: 4px;
  font-size: 13px;
  font-weight: 800;
  color: var(--lc-orange);
}
.lc-pcard-cta {
  font-size: 11px;
  font-weight: 800;
  color: var(--lc-orange);
  padding: 6px 8px;
  border-radius: 8px;
  background: rgba(var(--primary-rgb), .1);
  white-space: nowrap;
}

/* —— Body —— */
.lc-body {
  flex: 1;
  min-height: 0;
  overflow: auto;
  padding: 0;
  background: var(--lc-surface-2);
  -webkit-overflow-scrolling: touch;
  display: flex;
  flex-direction: column;
}

.lc-step {
  display: none;
  animation: lcIn .2s ease;
  padding: 16px;
  height: 100%;
  overflow: auto;
}
.lc-step.on { display: flex; flex-direction: column; }
@keyframes lcIn {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: none; }
}

.lc-intro { margin: 0 0 14px; }
.lc-intro h4 {
  margin: 0 0 6px;
  font-size: 16px;
  font-weight: 800;
  letter-spacing: -.02em;
  color: var(--lc-ink);
}
.lc-intro p {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--lc-ink-soft);
}

.lc-label {
  display: block;
  font-size: 12px;
  font-weight: 700;
  color: var(--lc-ink-soft);
  margin: 0 0 6px;
}
.lc-input {
  width: 100%;
  padding: 12px 13px;
  border-radius: 11px;
  border: 1px solid var(--lc-line);
  background: var(--lc-surface);
  color: var(--lc-ink);
  margin-bottom: 11px;
  outline: none;
  font-size: 15px;
  transition: border-color .12s;
}
.lc-input:focus { border-color: var(--lc-orange); }
.lc-input::placeholder { color: #9aa3b2; }

.lc-cats { display: grid; gap: 8px; margin-top: 2px; }
.lc-cat {
  text-align: left;
  padding: 12px 13px;
  border-radius: 12px;
  background: var(--lc-surface);
  border: 1px solid var(--lc-line) !important;
  font-weight: 700;
  font-size: 14px;
  color: var(--lc-ink);
  display: flex;
  align-items: center;
  gap: 11px;
  transition: border-color .12s, background .12s;
}
.lc-cat:hover {
  border-color: var(--lc-orange) !important;
  background: rgba(var(--primary-rgb), .05);
}
.lc-cat-ico {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  background: rgba(var(--primary-rgb), .1);
  color: var(--lc-orange);
  display: grid;
  place-items: center;
  font-size: 13px;
  flex: 0 0 34px;
}
.lc-cat > span:not(.lc-cat-ico) { flex: 1; min-width: 0; }
.lc-cat .lc-cat-arrow {
  color: var(--lc-ink-soft);
  font-size: 11px;
  opacity: .65;
  flex: 0 0 auto;
  margin-left: auto;
}

.lc-btn {
  width: 100%;
  margin-top: auto;
  padding: 13px 14px;
  border-radius: 11px;
  background: var(--lc-orange) !important;
  color: #fff !important;
  font-weight: 800;
  font-size: 14.5px;
  transition: background .12s;
}
.lc-btn:hover { background: var(--primary-hover) !important; }
.lc-btn:disabled { opacity: .5; cursor: not-allowed; }

.lc-rules {
  flex: 1;
  min-height: 0;
  overflow: auto;
  margin: 0 0 12px;
  padding: 12px 14px;
  border: 1px solid var(--lc-line);
  border-radius: 12px;
  background: var(--lc-surface-2);
}
.lc-rules-list {
  margin: 0;
  padding: 0 0 0 18px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.lc-rules-list li {
  font-size: 12.5px;
  line-height: 1.45;
  color: var(--lc-muted, #a8b0c0);
}
.lc-rules-note {
  margin: 0 0 12px;
  font-size: 12px;
  line-height: 1.45;
  color: var(--lc-muted, #a8b0c0);
  pointer-events: none;
  user-select: none;
}

.lc-err {
  color: #ef4444;
  font-size: 12.5px;
  font-weight: 650;
  margin: 2px 0 10px;
  min-height: 16px;
}

/* —— Empty —— */
.lc-empty {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 28px 22px;
}
.lc-empty-ico {
  width: 58px;
  height: 58px;
  border-radius: 16px;
  background: rgba(var(--primary-rgb), .1);
  color: var(--lc-orange);
  display: grid;
  place-items: center;
  font-size: 22px;
  margin-bottom: 14px;
}
.lc-empty-ico.is-muted {
  background: rgba(148, 163, 184, .14);
  color: var(--lc-ink-soft);
}
.lc-empty-ico.is-bad {
  background: rgba(239, 68, 68, .1);
  color: #ef4444;
}
.lc-empty h4 {
  margin: 0 0 8px;
  font-size: 16px;
  font-weight: 800;
  color: var(--lc-ink);
}
.lc-empty p {
  margin: 0 0 16px;
  font-size: 13.5px;
  line-height: 1.55;
  color: var(--lc-ink-soft);
  max-width: 280px;
}
.lc-empty .lc-hours-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  border-radius: 999px;
  background: var(--lc-surface);
  border: 1px solid var(--lc-line);
  font-size: 12.5px;
  font-weight: 700;
  color: var(--lc-ink);
  margin-bottom: 16px;
}
.lc-empty .lc-hours-pill i { color: var(--lc-orange); }
.lc-empty a.lc-link-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 11px 16px;
  border-radius: 11px;
  background: var(--lc-surface);
  border: 1px solid var(--lc-line);
  color: var(--lc-ink);
  font-weight: 750;
  font-size: 13.5px;
  text-decoration: none;
}
.lc-empty a.lc-link-btn:hover {
  border-color: var(--lc-orange);
  color: var(--lc-orange);
}

/* —— Chat —— */
.lc-chat-wrap {
  display: flex;
  flex-direction: column;
  height: 100%;
  min-height: 0;
}
.lc-msgs {
  flex: 1;
  min-height: 0;
  overflow: auto;
  padding: 14px 12px 8px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: var(--lc-surface-2);
}
.lc-bubble {
  max-width: 86%;
  padding: 10px 12px;
  border-radius: 14px;
  font-size: 14px;
  line-height: 1.5;
  word-break: break-word;
  white-space: pre-wrap;
}
.lc-bubble.pending { opacity: .72; }
.lc-bubble a {
  color: inherit;
  text-decoration: underline;
  text-underline-offset: 2px;
  word-break: break-all;
  font-weight: 650;
}
.lc-bubble.visitor {
  align-self: flex-end;
  background: var(--lc-orange);
  color: #fff;
  border-bottom-right-radius: 4px;
}
.lc-bubble.visitor a { color: #fff; }
.lc-bubble.agent {
  align-self: flex-start;
  background: var(--lc-bubble-agent);
  color: var(--lc-ink);
  border: 1px solid var(--lc-line);
  border-bottom-left-radius: 4px;
}
.lc-bubble.agent a { color: var(--lc-orange); }
.lc-bubble.system {
  align-self: center;
  max-width: 94%;
  background: transparent;
  color: var(--lc-bubble-sys);
  font-size: 12px;
  font-weight: 650;
  text-align: center;
  padding: 5px 8px;
  border: 0;
}
.lc-typing {
  display: none;
  align-items: center;
  gap: 8px;
  margin: 0 12px 8px;
  padding: 10px 14px;
  border-radius: 14px 14px 14px 4px;
  background: var(--lc-bubble-agent);
  border: 1px solid var(--lc-line);
  width: fit-content;
  max-width: 78%;
  flex-shrink: 0;
}
.lc-typing.on { display: inline-flex; }
.lc-typing-label {
  font-size: 12px;
  color: var(--lc-ink-soft);
  font-weight: 650;
}
.lc-typing-dots {
  display: inline-flex;
  gap: 4px;
  align-items: center;
}
.lc-typing-dots i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--lc-ink-soft);
  opacity: .35;
  animation: lcTypingDot 1.1s infinite ease-in-out;
}
.lc-typing-dots i:nth-child(2) { animation-delay: .15s; }
.lc-typing-dots i:nth-child(3) { animation-delay: .3s; }
@keyframes lcTypingDot {
  0%, 80%, 100% { opacity: .28; transform: translateY(0); }
  40% { opacity: 1; transform: translateY(-2px); }
}
.lc-meta {
  display: block;
  font-size: 10.5px;
  opacity: .7;
  margin-top: 4px;
  font-weight: 600;
}

.lc-compose-note {
  padding: 8px 12px 0;
  font-size: 12px;
  line-height: 1.4;
  color: var(--lc-ink-soft);
  background: var(--lc-surface);
  flex-shrink: 0;
  font-weight: 600;
}
.lc-compose-note:empty { display: none; }

.lc-compose {
  display: flex;
  gap: 8px;
  padding: 10px 10px calc(10px + env(safe-area-inset-bottom, 0px));
  border-top: 1px solid var(--lc-line);
  background: var(--lc-surface);
  flex-shrink: 0;
  align-items: flex-end;
}
.lc-compose textarea {
  flex: 1;
  resize: none;
  min-height: 44px;
  max-height: 110px;
  padding: 11px 12px;
  border-radius: 12px;
  border: 1px solid var(--lc-line);
  background: var(--lc-surface-2);
  color: var(--lc-ink);
  font: inherit;
  font-size: 14.5px;
  line-height: 1.4;
  outline: none;
}
.lc-compose textarea:focus {
  border-color: var(--lc-orange);
  background: var(--lc-surface);
}
.lc-compose textarea::placeholder { color: #9aa3b2; }
.lc-compose textarea:disabled {
  opacity: .6;
  cursor: not-allowed;
}
.lc-send {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  flex-shrink: 0;
  background: var(--lc-orange) !important;
  color: #fff !important;
  display: grid;
  place-items: center;
  border: 0 !important;
  transition: background .12s, opacity .12s;
}
.lc-send:hover { background: var(--primary-hover) !important; }
.lc-send:disabled { opacity: .4; }
.lc-send i { color: #fff !important; font-size: 14px; }

/* —— Mobil: tam ekran sohbet —— */
@media (max-width: 820px) {
  /* Yüzen düğme yığını thorpin-ui.css'teki ritimle aynı: sağdan 16px,
     kapsülün 12px üstünde, "yukarı çık" düğmesiyle aynı 52px boyutta. */
  .lc-root {
    right: max(16px, env(safe-area-inset-right));
    bottom: calc(86px + env(safe-area-inset-bottom));
  }
  /* Mobilde yüzen düğme GERİ GELDİ: alt çubuktaki destek sekmesi yeterince
     dikkat çekmiyordu, canlı desteğe çok az kişi giriyordu. Artık tek giriş
     noktası bu düğme; alt çubuktan destek sekmesi kaldırıldı. */
  .lc-root .lc-fab-tip { font-size: 11.5px; padding: 5px 11px; }
  /* Açıkken kök tüm ekranı kaplar. pointer-events: none olduğu için
     yalnızca .lc-hit taşıyan panel tıklama alır. */
  .lc-root.open {
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    width: 100%;
  }
  /* Tam ekranda yüzen düğme yok; çıkış yolu başlıktaki geri oku. */
  .lc-root.open .lc-fab { display: none; }
  .lc-sheet-bar { display: none; }

  .lc-panel {
    position: fixed;
    left: 0;
    right: 0;
    /* --lc-vh / --lc-vt: klavye açıldığında visualViewport'tan gelir (livechat.js).
       Değer yoksa tam görüntü alanı. */
    top: var(--lc-vt, 0px);
    bottom: auto;
    width: 100%;
    height: var(--lc-vh, 100dvh);
    max-height: none;
    border: 0;
    border-radius: 0;
    box-shadow: none;
    opacity: 1;
    transform: translateY(100%);
    transition: transform .26s cubic-bezier(.32, .72, 0, 1), visibility .26s;
  }
  .lc-root.open .lc-panel { transform: none; }

  /* Başlık: geri oku · yuvarlak avatar · ad + durum · eylem */
  .lc-head {
    padding: calc(env(safe-area-inset-top, 0px) + 9px) 8px 9px 4px;
    gap: 9px;
  }
  .lc-head-back { display: grid; }
  .lc-head-close { display: none; }
  .lc-head-ico {
    width: 38px;
    height: 38px;
    border-radius: 50%;
  }
  .lc-head-ico.has-photo { border-radius: 50%; }
  .lc-head h3 { font-size: 16.5px; }
  .lc-head-status { margin-top: 2px; font-size: 12.5px; }
  .lc-head-end {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: transparent;
    border-color: transparent !important;
    font-size: 15px;
  }
  .lc-head-end:active { background: rgba(var(--primary-rgb), .14); }

  /* Mesajlar */
  .lc-msgs {
    padding: 12px 10px;
    gap: 5px;
  }
  .lc-bubble {
    font-size: 15px;
    line-height: 1.45;
    max-width: 84%;
    padding: 8px 11px;
    border-radius: 15px;
    box-shadow: 0 1px 1px rgba(0, 0, 0, .12);
  }
  .lc-bubble.visitor { border-bottom-right-radius: 5px; }
  .lc-bubble.agent { border-bottom-left-radius: 5px; }
  .lc-bubble.system { font-size: 12px; box-shadow: none; }
  /* Saat, baloncuğun son satırının sağına sığar; sığmazsa alt satıra iner. */
  .lc-bubble:not(.system) .lc-meta {
    display: inline-block;
    float: right;
    margin: 0 0 -2px 10px;
    padding-top: 6px;
    font-size: 10.5px;
    line-height: 1;
  }
  .lc-bubble.visitor .lc-meta { opacity: .82; }
  /* Ürün kartı / şans kartı taşıyan baloncukta saat kendi satırında kalsın. */
  .lc-bubble:has(.lc-pcards) .lc-meta,
  .lc-bubble:has(.lc-chance) .lc-meta {
    display: block;
    float: none;
    margin: 6px 0 0;
    padding-top: 0;
  }
  .lc-typing {
    margin: 2px 10px 8px;
    padding: 9px 13px;
    border-radius: 15px 15px 15px 5px;
  }

  /* Yazma alanı: hap biçimli giriş + dairesel gönder */
  .lc-compose {
    gap: 8px;
    padding: 8px 10px calc(8px + env(safe-area-inset-bottom, 0px));
    align-items: flex-end;
  }
  .lc-compose textarea {
    font-size: 16px;
    min-height: 46px;
    max-height: 132px;
    padding: 12px 16px;
    border-radius: 23px;
    background: var(--lc-surface-2);
  }
  .lc-send {
    width: 46px;
    height: 46px;
    border-radius: 50%;
  }
  .lc-send i { font-size: 15px; }
  .lc-compose-note { padding: 8px 14px 0; }

  /* Karşılama adımları: tam ekranda daha ferah, buton parmak altında */
  .lc-step { padding: 20px 16px calc(16px + env(safe-area-inset-bottom, 0px)); }
  .lc-intro { margin-bottom: 16px; }
  .lc-intro h4 { font-size: 18px; }
  .lc-intro p { font-size: 14px; }
  .lc-label { font-size: 12.5px; }
  .lc-input {
    font-size: 16px;
    padding: 13px 15px;
    border-radius: 13px;
    margin-bottom: 13px;
    background: var(--input-bg, var(--lc-surface));
  }
  .lc-cats { gap: 9px; }
  .lc-cat {
    padding: 13px 14px;
    border-radius: 14px;
    font-size: 15px;
  }
  .lc-cat-ico { width: 36px; height: 36px; flex-basis: 36px; font-size: 14px; }
  /* Tam ekranda kural kutusu kendi çerçevesini bırakır: metin sayfanın
     kendisi gibi akar, onay butonu altta parmak menzilinde kalır. */
  .lc-rules {
    flex: 0 1 auto;
    overflow: visible;
    padding: 0;
    border: 0;
    background: transparent;
    margin-bottom: 18px;
  }
  .lc-rules-list { gap: 13px; padding-left: 20px; }
  .lc-rules-list li { font-size: 13.5px; line-height: 1.5; }
  .lc-rules-note { font-size: 12.5px; margin-bottom: 14px; }
  .lc-btn {
    padding: 15px 16px;
    border-radius: 14px;
    font-size: 15.5px;
  }
  .lc-empty { padding: 34px 24px; }
  .lc-empty p { font-size: 14px; }
}

/* Panel açıkken sayfa arkada kaymasın (iOS dahil) */
body.lc-locked {
  position: fixed;
  left: 0;
  right: 0;
  width: 100%;
  overflow: hidden;
}

/* —— Şans artışı kartı (AI grant_chance_boost) —— */
.lc-chance {
  margin-top: 10px;
  padding: 12px 12px 11px;
  border-radius: 12px;
  background: #11151c;
  color: #fff;
  border: 1px solid rgba(var(--primary-rgb),.35);
  overflow: hidden;
  opacity: 0;
  transform: translateY(8px) scale(.98);
  transition: opacity .35s ease, transform .4s cubic-bezier(.2,.8,.2,1);
}
.lc-chance.is-on {
  opacity: 1;
  transform: none;
}
.lc-chance.is-max {
  border-color: rgba(var(--primary-rgb),.65);
  background: #0e1117;
}
.lc-chance-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 10px;
}
.lc-chance-badge {
  font-size: 14px;
  font-weight: 800;
  letter-spacing: .02em;
  line-height: 1.2;
}
.lc-chance-tag {
  flex-shrink: 0;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: .08em;
  text-transform: uppercase;
  padding: 3px 7px;
  border-radius: 6px;
  background: var(--primary);
  color: #fff;
}
.lc-chance-track {
  position: relative;
  height: 8px;
  border-radius: 999px;
  background: rgba(255,255,255,.1);
  overflow: hidden;
}
.lc-chance-fill {
  display: block;
  height: 100%;
  width: 0;
  border-radius: inherit;
  background: var(--primary);
  transition: width .9s cubic-bezier(.15,.85,.25,1) .15s;
}
.lc-chance.is-on .lc-chance-fill {
  width: calc(var(--lc-chance-p, 90) * 1%);
}
.lc-chance.is-max .lc-chance-fill {
  background: var(--primary);
}
.lc-chance-mark {
  position: absolute;
  top: 50%;
  left: 0;
  width: 3px;
  height: 14px;
  margin-top: -7px;
  border-radius: 2px;
  background: #fff;
  opacity: 0;
  transform: translateX(-50%);
  transition: left .9s cubic-bezier(.15,.85,.25,1) .15s, opacity .25s ease .2s;
  pointer-events: none;
}
.lc-chance.is-on .lc-chance-mark {
  left: calc(var(--lc-chance-p, 90) * 1%);
  opacity: .95;
}
.lc-chance-sub {
  margin-top: 9px;
  font-size: 11.5px;
  font-weight: 600;
  color: rgba(255,255,255,.62);
  line-height: 1.35;
}
.lc-bubble.agent .lc-chance {
  max-width: 100%;
}

/* Panel flash — kısa, tek seferlik dikkat */
.lc-panel.lc-chance-flash {
  animation: lcChanceFlash .85s ease;
}
@keyframes lcChanceFlash {
  0% { box-shadow: var(--lc-shadow); }
  35% { box-shadow: 0 0 0 2px rgba(var(--primary-rgb),.55), 0 10px 28px rgba(var(--primary-rgb),.18); }
  100% { box-shadow: var(--lc-shadow); }
}

@media (max-width: 480px) {
  .lc-chance {
    padding: 11px 11px 10px;
    border-radius: 11px;
  }
  .lc-chance-badge { font-size: 13px; }
  .lc-chance-sub { font-size: 11px; }
  .lc-chance-track { height: 7px; }
}

@media (prefers-reduced-motion: reduce) {
  .lc-chance,
  .lc-chance-fill,
  .lc-chance-mark { transition: none !important; }
  .lc-chance { opacity: 1; transform: none; }
  .lc-chance .lc-chance-fill { width: calc(var(--lc-chance-p, 50) * 1%); }
  .lc-chance .lc-chance-mark { left: calc(var(--lc-chance-p, 50) * 1%); opacity: .95; }
  .lc-panel.lc-chance-flash { animation: none; }
}